Universal Carpet Systems
Your Trusted Carpet Cleaners
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Frequently Asked Questions
FAQs
General
Does cleaning a carpet make it get dirty faster?
Does cleaning remove stain protector?
How long do I need to stay off of the carpet?
How often should I clean my carpet?
Is your 100% satisfaction good enough?
What does our education mean to you?
Will water damage my carpet?
Carpet Cleaning
Can I have both my area rug and the carpet it sits on cleaned at the same time?
Do I have to be home while my carpet is being cleaned?
Do I need to move my furniture before the crew arrives?
How do you guarantee customer satisfaction?
How long do I have to wait to let my children or pets on the carpet?
How long will it take for my carpet to dry?
How long will it take to clean my carpet?
I’ve heard that cleaning my carpet makes it soil faster. Is this true?
What should I do if the spots that were cleaned reappear?
Will the cleaning agents used harm my children or pets?
Won’t water ruin my carpet?
Carpet Deodorizer
Do I need Carpet Deodorizer?
Carpet Protection
Do I need Carpet protector?
Does cleaning remove my factory applied protection?
Carpet Repairs / Reinstallation
Why should I choose an IICRC-certified cleaning company?
Cleaning System
What is the new Vor-Tech Cleaning System?
Why doesn’t any other company have it?
Why is the Vor-Tech Cleaning System better?
Tile and Grout
Do I have to use a special floor cleaner if I have the sealant applied?
How long do I have to stay off the floor after sealant has been applied?
How long will it take to have my tile floor cleaned?
How often should I have my floor cleaned?
Why should I have my grout lines sealed?
Why should I have my tile & grout cleaned?
Upholstery Cleaning
Can you treat odors on my furniture?
How does Universal Carpet Systems clean upholstered furniture?
How long will it take my furniture to dry?
How often do manufacturers recommend professional cleaning?
Should I have protector applied to my furniture?
The tag on my furniture recommends a dry cleaning method. Can Universal Carpet Systems clean it?
What does professional cleaning do to the protective coating I purchased with my upholstered furniture?
What is protector and how does it work?
Which cleaning method is best for my furniture?
Why not wash my cushion covers in the washing machine? Do they really need professional cleaning?
Why should I have my upholstered furniture professionally cleaned?